In line with our vision to offer our guests and their family memorable experiences and a world class stay, we reinforce our commitment with their wellbeing, health and safety.
To ensure we fulfill this commitment, we are pleased to announce our alliance with CRISTAL INTERNATIONAL STANDARDS®, a British company of international prestige, with high standards of quality, security and hygiene and the incorporation of ECOLAB® products, with whom we have developed our new SAFE GUEST PROGRAM, whose purpose is to provide confidence and peace of mind during the planning process of future vacations.
Our program is built around Park Royal’s own safety and hygiene measures, to which we add the standards and certifications of CRISTAL INTERNATIONAL STANDARDS®, covering five fundamental areas in the operation of our hotels, guaranteeing the safety of our guests, members and employees through periodic audits. The rulling principle of the program is based on the professional training processes to guarantee our employees know to perfection all protocols and hygienic procedures in the following five areas:
Monitors and compares room cleaning operations against an international reference point for the performance and levels of hygienic cleaning.
Based on recommended processes by world governments to guarantee safe restaurants and maximum levels of hygiene in food.
Significantly reduces the risk of infection for legionnaires disease and includes precise maintenance records, temperatures and levels of disinfection.
The Cristal System guarantees clean and clear pool water, a safe environment and the correct working condition of the equipment.
The beginning of the program is based on the training process to guarantee
our staff know perfectly all the protocols and hygienic procedures.
Our SAFE GUEST PROGRAM is centered on quality, safety and hygiene during the different moments our guests spend with us, from their arrival up until their departure, which include:
From their arrival, our guests can be sure we apply the best practices in
quality, hygiene and security for a comfortable stay thanks to
POSICheck by CRISTAL INTERNATIONAL STANDARDS®.
We establish the following messures to guarantee your safety:
In addition to complying with the rules of the MEXICAN MINISTRY OF HEALTH DISTINTIVO H as well as CRISTAL INTERNATIONAL STANDARDS® FOODCHECK, we share the following information:
*Applies in certain properties.
With the implementation of these standards we are certain we are complying with the hospitality industry´s best practices to ensure safe entertainment areas.
Our quality, hygiene and safety standards are avowed for CRISTAL INTERNATIONAL STANDARDS®, which also apply in our processes for employees and visitors.